International Critical Incident Stress Foundation, Inc.

A Capitol Defense

By: Michael Verano

In both March and April of this year, I had the opportunity to join members of the Virginia Law Enforcement Assistance Program (VALEAP) in proving CISM support to the Capitol police after the events of January 6th and the incident involving the death of an officer on April 3rd. Our team spent a total of five days during the two events meeting with officers on the perimeter, inside the Capitol and at the Communications building. During the time we practiced what I came to call the “walkabout” method of individual crisis intervention.

As is often the case in delivering CISM services, I had many questions about the nature of our work once we landed at the Capitol. How would we be received, how can we engage officers, who, due to shortages and increased demands, would still be on duty? Since it would be two months since the January assault on the Capitol, I wondered if anyone would still want to talk about that day. What were the chances that they were “CISMed out” and our best efforts would fall on deaf ears? Not only were these questions answered, but the experiences were also so productive that I count both deployments as the most professionally satisfying in my 37 years of experience in the mental health field.

As the lone mental health practitioner in the group of retired and active police officers, I was cautious to not take the lead as we got started introducing ourselves—which began according to CISM protocol by taking care of basic needs—dropping off donuts and coffee to the officers guarding the perimeter gates. Once inside the Capitol building our team split up in teams of two and began moving around the empty halls of congress in search of officers at their posts.

Far from being weary of peer support, we found the officers eager to talk about the experiences on the days of both events and their reactions since those times. Much like the best-case scenarios practiced in CISM classes, with little prompting—a few closed and open-ended questions—we heard detailed stories of life before and after these tragic events.

Keeping to the policy of the confidentiality of peer interactions, I can’t share the specific details of those discussions, but I can say that the themes we heard were what one would expect after such an event in a highly visible and unique setting. Among the themes was the gratitude for those peer support members who had been showing up in waves and reminding the officers that they were not alone in their struggles.

Important take-aways from both events for me, both as a peer support team member and approved CISM instructor who has trained and supports several teams across Virginia, include:

  1. Mobile CISM services, aka walkabouts, are crucial ways of extending services to those in need but not able to attend formal defusing and debriefs: I regularly logged over six miles walking the inside and perimeter of our nation’s Capital.
  2. Small things really count: During our first deployment I bought lunch for an officer I saw in line behind me in the Congressional Café. Not only did he seek me out to make sure he thanked me, when I returned for the following deployment, he both remembered me and thanked me again.
  3. Varying the interactions are key to ensuring that services are offered in ways that are most meaningful to the population being supported: On our first deployment we consciously avoided the break room to not disturb officers who were taking much needed down-time. On the second round, one of the retired officers in our group, due to physical limitations, set up shop in the break room itself. Due to his engaging nature, wealth of stories from his extensive work as an officer and interest in trading challenge coins, he had an enormous impact and we often found him sharing coffee with multiple officers at a time.
  4. It’s not always about the event: Even though it was clear that none of the officers we spoke with had ever experienced anything like a violent insurgency, many just wanted to talk to us about other topics—family life, service prior to becoming an officer and future plans were common discussion points.
  5. One of the primary “mechanisms of action” is bringing your authentic self to intervention: Our team consisted of a variety of backgrounds each with his or her own individual approach to peer support. From trading stories from about police work, connecting through common deeply held personal values, dipping toes into the psychological waters of police work, to demonstrable displays of true compassion our team left feeling deeply connected to those we met.

The unique nature of the critical incidents experienced, not only by the officers involved but by those of us who watched these tragic events take place at the seat of democracy, made for a peer intervention unlike any of us have attended in the past. Personally, it felt rewarding to give back to those who protected our nation on those fateful days and honor those who did not survive.