Maggio, PhD, Mark J.

For more than 35 years, Dr. Mark Maggio has served as a national and international trainer and consultant in the field of crisis intervention and Critical Incident Stress Management for groups such as federal, state and local law enforcement and emergency services personnel, the federal courts, the World Bank, and private industry. Over this same time period he has also been a direct provider of crisis intervention services in literally hundreds of incidents around the country that include Hurricanes Andrew (1992) and Katrina (2005), the September 11 terrorist attacks in New York and the Pentagon, the Washington Naval Yard shootings (September, 2013), the Baltimore City Riots (2015) and the workplace shooting in Annapolis at the Capital Gazette (June, 2018). Dr. Maggio was formerly the clinical director for a national crisis response team serving the air medical rescue and airborne law enforcement industries and a contract psychologist for the crisis response team for Dulles & Reagan National Airports. For 4 years Dr. Maggio was a member of the Office of Personnel Management’s Working Group on Violence in the Workplace in Washington, DC. He was a contributing author to OPM’s national publication Dealing with Workplace Violence: A Guide for Agency Planners. In addition he has been a primary or co-author for a variety of articles on crisis intervention, critical incident stress management, workplace violence, domestic violence, officer suicide and resiliency and trauma.  Dr. Maggio holds the title of Chairman of the Board, Emeritus for the International Critical Incident Stress Foundation and is an ICISF approved instructor for their Group, Peer, Advanced Group, Suicide and Strategic Response to Crises courses. He has served as a faculty member for the National Fallen Firefighters Foundation in Emmitsburg, Md. and for the Billy Graham Evangelistic Association’s Rapid Response Team as well as a consultant to the World Bank in Washington, DC.

Dr. Maggio has served as an adjunct faculty member in human development and social sciences at Howard Community College in Columbia, Maryland and an adjunct associate professor in behavioral sciences for the University of Maryland Global Campus. He also served for nearly 14 years as a law enforcement officer with the Howard County Police Department in Maryland. During that time Dr. Maggio served in the patrol and criminal investigations bureaus as well as one of the coordinators of the Hostage Negotiations team. He was also assigned to the Education & Training division where he taught at both the in-service and academy levels as well as serving as the academy coordinator.

Dr. Maggio is retired from the federal government where he served as an Assistant Division Director in the Education Division for the Federal Judicial Center in Washington DC.  Dr. Maggio is currently the clinical director of the Critical Incident Stress Management/Peer Support teams with the Howard County Police Department and Sheriff’s Department in Ellicott City, Md., the and the Annapolis City Fire Dept. in Annapolis, Md.. He holds a master’s degree in clinical psychology from Loyola University in Baltimore and a Ph.D. in human development from the University of Maryland in College Park. He is a diplomat and board certified expert in traumatic stress with the American Academy of Experts in Traumatic Stress.