Raymond B. Flannery, Jr., Ph.D., FACLP, a licensed clinical psychologist, is Adjunct Assistant Professor of Psychiatry, Department of Psychiatry, The University of Massachusetts Chan Medical School. Dr. Flannery was on the faculties of both Harvard Medical School and Boston College for over 50 years. For ten years, he was Director of Training for the Massachusetts Department of Mental Health. He has lectured extensively in Canada, Europe, and the United States and is the author of 10 books and over one hundred and sixty peer-reviewed articles in the medical and scientific journals on the topics of stress, violence, and victimization. His work has been translated into five foreign languages. Dr. Flannery designed and fielded the Assaulted Staff Action Program (ASAP), a voluntary, peer-help, crisis intervention program for employee victims of violence. For the past thirty-three years, he has overseen the development of this program to now include 2,500 ASAP team members on 45 teams in 9 states. These teams have responded to over 10,000 employee victims. ASAP is the most widely researched crisis intervention program in the world. In 2005, Dr. Flannery received a lifetime achievement award for excellence in crisis intervention research from the International Critical Incident Stress Foundation.